check how it works
slice
terms and conditions
  1. Jumia Prime is only available in Nairobi now.
  2. Jumia Prime subscriptions are available through prepayment only
  3. The service will automatically get activated between 1h to 24h following the payment confirmation.
  4. An activation Email will be sent to confirm the activation of Jumia Prime Service.
  5. Jumia Prime subscription plans are limited in quantity and when all available subscriptions have been purchased no more shall be available.
  6. Usage of your Jumia Prime subscription shall be individual and limited to your registered email.
  7. Jumia Prime can only be used only for a maximum of 20 orders per month.
  8. Jumia Prime subscription is non-refundable and non-cancellable
  9. The renewal of Jumia Prime is not automatic. To benefit from Jumia Prime advantages when the subscription period has ended, a new Jumia Prime subscription must be purchased.
  10. Jumia Prime’s free delivery applies to Jumia Global products however doesn’t cover International Delivery Fees.
  11. Jumia may refuse the inscription to Jumia Prime service to any client.
  12. Jumia ensures that the Jumia Prime services will be maintained during the whole duration of the subscription however doesn’t ensure the permanent availability of Jumia Prime subscription.
  13. Jumia Prime is not purchasable and usable by J-Force agents.
  14. The promoter of this promotion is Jumia (Ecart Services Kenya Limited)
  15. Jumia Force agents and any other agencies associated with this Offer are not eligible to enter.
  16. Jumia reserves the right to modify, suspend, terminate or cancel the service and these Terms and Conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of Jumia’s control.
  17. It is a condition of entry that the Customer consents to the Jumia using the Customer’s name, likeness, image and/or voice (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of the Service (including any outcome), and promoting any products and services, distributed and/or supplied by Jumia.
  18. By buying this service, the customer releases and indemnifies Jumia (including its officers, employees and agents) from and against all actions, liabilities, penalties, claims or demands the customer may have against Jumia or that Jumia may incur for any loss or damage which is or may be suffered or sustained as a direct or indirect result of the customer buying or using or permitting any other person to use the service.
  19. Jumia’s decision in respect of all matters to do with the service will be final and no correspondence will be entered into.
  20. By buying this service, the customer is indicating his/her agreement to be bound by these Terms and Conditions.
  21. The service and these Terms and Conditions shall be governed by and construed in all respects in accordance with the laws of the Republic of Kenya